Pelican Lanka - Shipping Agreement

I, the undersigned, whose name and address are provided on the item, certify that:

• The particulars given in this form are correct and complete
• The item does not contain any articles prohibited by law or by postal or customs regulations
• I understand my goods are not insured by Pelican Lanka Cargo Services
• DZM Logistics LLC is not responsible for any stolen or irreplaceable items
• Pelican Lanka Cargo Services is not liable for damages caused by natural disasters, shipwrecks, or unavoidable shipping delays
• The box/package was sealed by me and Pelican Lanka Cargo Services is not liable for any unauthorized goods that may have been included

• Our service is to transport your goods safely (From USA to Sri Lanka) to your loved ones.
• You are responsible for all import/export compliance. Do not include illegal/prohibited materials.
• A list of content of the parcels is required, and a detailed list is required for door to door service.
• Proper packaging (wrap liquid bottles and pack separately from food, Duct tape, Stretch wrap, zip ties are recommended, also for heavy weight use thick boxes).
• Parcel boxes must be less than 50kg and additional charges will be applied for excess weight.
• Bulky items will be charged a fee based on the volume consumed such as wooden pallets and boxes.
• Clearly Label the name/address of the sender and recipient on the box.
• Delays and damages may occur due to unforeseen events such as Natural disasters, Political situation.
• The applicable fees must be paid at the time of receipt of the boxes. The boxes will not be shipped/delivered until the fees are paid.
• UPB customers clear packages at Colombo customs. Duty (use HS code) must be paid for door to door delivery to our agent.
• The recipient must notify us within 2 days of any loss item or concerns.
• You can obtain the tracking data and relevant information of your goods through our web, app or facebook page or by contacting us.

For a complete list of prohibited items, please refer to the Sri Lanka Customs official documentation:

Find the appropriate HS codes and import tariff information: